Getting support
Bytessence Software offers free support for all our software titles. Please send your message via e-mail at the following address or use the contact form below (make sure to also type a valid e-mail address if you need an answer). Suggestions or bug reports are always welcome. After sending your inquiry, please allow 24-48 hours before re-sending the message. If you did not receive an answer for your problem in the mentioned time, make sure to check your spam folders and/or add our e-mail address to the white list. Some filters might block messages from unknown addresses.
If you wish to send a bug report for one of the programs please attach the program name, its version number and your operating system version in your message.
Thank you.
E-mail address
